❓ FREQUENTLY ASKED QUESTIONS
What types of respondents do you recruit?
We specialise exclusively in healthcare recruitment, including physicians, patients (including rare diseases), caregivers, and healthcare stakeholders such as KOLs and payers.
We do not recruit general consumer audiences.
Which geographies do you cover?
We support projects across the UK, Europe and the United States.
Coverage may vary depending on the target profile and project requirements.
What types of research do you support?
We support a wide range of market research methodologies, including:
- In-depth interviews (IDIs)
- Focus groups
- Online communities
- Quantitative surveys
How do you source respondents?
We use a combination of proprietary databases, targeted outreach and specialised channels to identify and engage qualified participants.
Each project is approached on a case-by-case basis to ensure quality and relevance.
Do you provide verified physicians?
Yes, we take steps to ensure that physicians are appropriately screened and matched to the study requirements.
Verification methods may vary depending on the project and client needs.
Can you recruit rare disease patients?
Yes, this is a key area of focus.
We support recruitment across rare and hard-to-reach patient populations, depending on feasibility and timelines.
How quickly can you deliver?
Timelines depend on the complexity of the target audience, sample size and geography.
We aim to provide realistic timelines upfront and maintain clear communication throughout the project.
How do you ensure data privacy and compliance?
We are committed to handling personal data in line with applicable data protection regulations, including GDPR where relevant.
Respondents are informed about how their data will be used and consent is obtained where required.
Do you manage incentives?
Yes, we can manage respondent incentives as part of the recruitment process, depending on project requirements.
Can you support urgent or last-minute projects?
Yes, we understand that timelines can be tight and we aim to provide flexible support where possible.
How do we get started?
Simply contact us with your project details, including target audience, geography, methodology and timelines.
We will assess feasibility and respond promptly.

